Grow your business easily with comprehensive outsourcing

Business Process

At Premier's Business Process Services (BPS) we understand this changing need of customers, and our aim is to delight you through a combination of operational excellence, industry expertise and transformation capabilities. The operational excellence comes from our experience of partnering with multiple global clients over the years, and the industry expertise is based on our focus in select industry verticals at Premier IT. The transformation journey is powered by our investment in technology and process innovations like robotic process automation and artificial intelligence, intelligent business platforms that work with your existing IT landscape, and analytics that lead to predictive modeling thereby ensuring right business outcomes.

Our focus is to work with you to achieve your business goals, and partner for the next level of improvements in order to attain competitive advantage.

Our key capabilities are:

  • Industry expertise with focus on select industry verticals at Premier IT, combining IT and Business Process solutions

  • Transformation capability based on customer / industry needs and usage of flexible, innovative solutions including process automation, intelligent business platforms that work with existing IT landscape for the customer and new age assets in Cloud, Analytics, Mobility, Digital for the enterprise

  • Pre-built Assets focused on process improvements that can be used from Day 1 without significant investment

  • Flexible commercial models to suit varied customer requirements and ability to structure deals accordingly


    We believe that excellent customer experience isn't just a necessity, it's a competitive advantage.


    Effectively managing back office support is essential for a meaningful customer experience.


    • Research
    • Plan
    • Develop
    • Integration
    • Deliver